Due to the fact that there have been problems with PayPal orders in the past, we decided to test the differences with or without PayPal in the checkout over the past few weeks. Our results have shown that most of our customers simply choose another payment method when PayPal isn’t offered. Comparatively, more customers abandon their order when we offer PayPal. Obviously, this isn’t in our best interests and needs more investigation.
Since the amount of PayPal orders is less than 10% and, as mentioned above, customers use other payment methods when PayPal wasn’t offered, we decided to shut down PayPal for customers in the checkout today. This affects all markets except for Canada, Poland and the United States.
We’d love to add Paypal again, since we still believe in the simplicity and convenience of this payment method, and we also think that our customers should be able to use their preferred payment from a variety of options.
We will investigate this further, but I can’t give you a solid timeframe, as making changes in the checkout (the most sensitive area in eCommerce) are very time consuming processes. We’ll keep you posted here and in the forum.







I won’t miss it..;)
Looks like I won’t be able to shop on here anymore then…