An apology, and a compensation opportunity

A little pain in the neck

Our last two major releases caused lost sales and extra work for many shop partners. We have heard your frustration and in addition to the apologies and the fixes we’ve made, we will provide extra payments for products sold during the busy Christmas period - December 1st to the 10th.

Extra Payments? Tell me more…. 

Glad you asked. Get your hands on £0.75 for each product sold in your shop from December 1st - 10th, on top of your existing commission, even if thats set to zero. Sales from both the designers and your shops count. No if’s, no buts, no exceptions just pure bonus-y goodness.

Thats nice why don’t you just send me a cheque for £5000 and we’ll call it quits?

Nice idea, but errrmmm……nah. In this way your compensated with the activity the errors may have hit, your sales. This allows all partners to be compensated fairly and equally for their sales level whether it be 1 or 1,000,000.

The good news is that this period will be the busiest time of the year, many shop partners are experiencing 2-4 times the volume as when we had the problems. So hopefully you’ll have a good opportunity to bag extra apology commission.

We will calculate the bonus payment manually in the first week of 2008. You will receive it with the regular Q4 payments.

Again, our apologies for the frustration of the last release.

Best wishes for a wonderfully lucrative (oh and fun) holiday season!